Smart cities monitor streets, traffic, and public spaces. But in the control room, who is monitoring the operators?
Most VMS platforms log when an operator logs in, but they don’t tell you what they were looking at. Did they miss an incident because they were looking at the wrong screen? Or were they distracted by a non-work application?
DeskCamera solves this accountability gap.
The “Watcher” Problem
If an incident occurs in a high-security zone, you need to know if your team saw it. Blind spots in the control room are just as dangerous as blind spots on the street.
- Audit Trails: Prove that specific cameras were monitored during critical windows.
- Operator Focus: Ensure staff are watching the assigned feeds, not surfing the web.
- Incident Context: See exactly what information the operator had on their screen when they made a decision.
Screen Recording for Control Rooms
DeskCamera runs on the operator’s workstation, capturing their desktop activity and streaming it back into the VMS as a standard camera feed. It’s a black box flight recorder for your security center.
- No Hardware: Install it on existing workstations without disrupting the setup.
- VMS Integration: View the operator’s screen on the video wall alongside the street cameras.
- Timeline Sync: Correlate screen activity with external events effortlessly.
Enhance Urban Public Safety Transparency breeds trust. By auditing your control room operations with DeskCamera, you ensure that your city surveillance investment is being used effectively 24/7.